Effective date: June 14, 2026
This Privacy Policy explains how Pool Osmosis Las Vegas ("Pool Osmosis Las Vegas," "we," "us," or "our") collects, uses, and protects information when you visit poolosmosislasvegas.com (the "Site") or contact us for a quote or service. By using the Site or submitting our quote form, you agree to the practices described here.
1. Information we collect
We only collect information you choose to give us, plus basic technical data needed to operate the Site.
Information you provide
- Contact & quote details — your name, phone number, pool ZIP code, approximate pool size, and any message you include when you submit our quote form, call, or text us.
Information collected automatically
- Basic usage data — standard information your browser sends, such as device type, browser, and pages viewed, used only to keep the Site working and secure.
2. How we use your information
- To respond to your request, prepare a quote, and schedule and provide pool water recycling services.
- To contact you by phone, text (SMS), or email about your inquiry, appointment, or service.
- To send service updates and, if you've asked for them, occasional follow-ups about your pool water.
- To operate, maintain, and improve the Site.
- To comply with the law and protect our rights.
3. Text messaging (SMS) & phone consent
When you submit our quote form or otherwise give us your phone number, you consent to receive calls and text messages from Pool Osmosis Las Vegas about your quote, appointment, and service. Message frequency varies. Message and data rates may apply.
- You can opt out of text messages at any time by replying STOP. For help, reply HELP or call us at (725) 705-7872.
- Consent to receive texts is not a condition of purchasing any service.
4. How we share information
We do not sell your personal information. We share it only:
- With trusted service providers who help us run our business (for example, our scheduling, customer-management, and messaging platforms), under agreements that limit their use of it to serving us.
- When required by law, or to protect the safety, rights, or property of our customers, the public, or us.
5. Cookies
The Site uses minimal cookies and similar technologies needed to function. If we add analytics or advertising tools in the future, we will update this policy. You can control cookies through your browser settings.
6. Data retention
We keep your information only as long as needed to provide services, follow up on your request, and meet legal, accounting, or reporting requirements, after which we delete or anonymize it.
7. Your choices
- Opt out of texts by replying STOP; opt out of emails using the unsubscribe link or by contacting us.
- Request that we access, correct, or delete the personal information we hold about you by emailing us.
8. Children's privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children under 13.
9. Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted here, with the "Effective date" above updated accordingly.
10. Contact us
Pool Osmosis Las Vegas
Phone/Text: (725) 705-7872
Email: poolosmosislasvegas@gmail.com
Service area: Las Vegas, Henderson, North Las Vegas & surrounding communities, NV